DE: 5.1.3.16 Receipts, tickets, and transactional outputs (Tab 5, Item 19, row 20)
Submitted on behalf of Digital Europe as part of #55.
Where ICT is closed to visual access and provides receipts, tickets or other outputs as a result of a self-service transaction, speech output shall be provided which shall include all information necessary to complete or verify the transaction. In the case of ticketing machines, printed copies of itineraries and maps shall not be required to be audible.
NOTE: The speech output may be provided by any element of the total ICT system.
DE Comments:
This could be applicable as a 'self-service transaction' could be possible via a soft keyboard.
Note added to exclude TV
NOTE 2: Where ICT is TV, this requirement is out of scope